Blue Ridge Parkway

Blue Ridge Parkway

Thursday, January 20, 2011

Hats off to Lazy Days!

Zephyrhills, Florida

We finally decided our leaking slide was something we weren't going to be able to fix ourselves.

We bought our Rv at Lazy Days and wanted to use them for the repairs.  We haven't been overly impressed with Camping World, but to be fair we've only used the one near Tallahassee, Florida.  After our trip there the other week and seeing just how busy their repair bays were, we didn't expect to get an appointment very quickly.

I called them yesterday morning.  The "schedulers" were on the phone and so I left a message.  I made sure I left our "customer number" so they would know we had previously purchased from them.  Several hours later I got a call from Ron.  We discussed our problem and he said "how about coming in tomorrow?"  What a shocker!  I was expecting some time in March.

There is no way we could have gotten the motorhome (remember our kitty Medium?) over there that soon, so we made an appointment for Sunday.  They currently have Sunday hours for "quick" and urgent repairs.  He was hoping they could get us in and out the same day, but said it depends if they have the right parts or not.  He explained they carry a lot of parts and hopefully they would have what we need.  We're thinking the seals on our slides need to be replaced.  Hopefully we won't have to rob a bank to pay for it!

Hopefully we won't get any more rain before Sunday.


10 comments:

  1. Wow, this time of year, that quick of an appointment, service on Sunday...at Lazydays---pinch me, I must be dreaming. Seriously, good for you. Hopefully they isolate and repair the issue just as quickly.

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  2. I've read of several people who were very impressed with the customer service at Lazydays. Sure hope they get you in and out the same day.

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  3. Wow! What great luck with scheduling. I'm sure a new set of seals will solve the problem.

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  4. You are very lucky indeed... I am so happy you are getting it taken care of so fast. Nothing worse then a leak...
    Have fun & Travel Safe
    Donna

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  5. Hope that they get you in and out quickly... I have read sometimes it can be the seals, or sometimes just an adjustment of the slides to make the existing seals work better?

    ~*~*~*~*~*~*~*~*~*~*~*~*~*~
    Karen and Steve
    (Our Blog) RVing: Small House... BIG Backyard
    http://kareninthewoods-kareninthewoods.blogspot.com/

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  6. Good luck hope things work out and its quick..

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  7. Maintenance! Always needed. Hope it's done quickly and not to costly.

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  8. That is quick, amazing but I think a leaky slide is definitely an emergency. Water is the enemy in RV's.

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  9. Good Luck. I hope you are able to get the leak fixed without too much trouble. Sounds like Lazy Days is a great company to deal with.

    Kevin and Ruth
    www.travelwithkevinandruth.com

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  10. That is great service for scheduling. Hope the repairs go smoothly.

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